Experience and Design Lead. Curious about human behaviour with a deep empathy for user needs

I help teams and companies turn ideas into validated prototypes, setup design systems and implement strategy. Currently Head of Product Design at SEBA Bank

Let's have a chat

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Designing for real people, creating meaningful and enjoyable experiences
I am certified by
ID nr: 1030550

Words from people I've worked with...

Dennis Covent
Chief Designer Officer

Frédéric is a passionate designer who is eager to learn new things related to design, technology, mobile apps and the latest trends in general. He started designing websites about 9 years ago. This resulted in a freelance career. Mobile app design challenged him to quickly learn how to work with new devices, UI patterns, etc. Frédéric is active in the web and mobile design industry which makes him employable in a wide variety of branches, companies and projects.

Lorenz Vercauteren-Seghers
Senior Product Designer

Frederic was leading product design at Nectar Financial and hired me and another product designer to join forces on the designing the wealth manager of the future. Constantly advocating for user needs, getting to the bottom of complex problems in the financial industry and pushing for innovative user interface design. Fred has a can-do-attitude and can inspire a team to follow. He is extremely fast in producing designs and has the skills and experience to communicate and collaborate effectively with C-level management, product owners and developers.. I would definitely want to work with Frédéric again and highly recommend him!

Leoni Runge
Founder and CEO

I got to know Frédéric as a very skilled, hands-on and driven designer. He continuously seeks to expand his skills and takes inspiration from his environment. The customer always first in his mind, he successfully influences feature concepts to reach the best customer experience. He spreads a good mood and is a team player. His enthusiasm for design is contagious and i can only recommend working with him.

Shane Murphy
Senior Product Owner

As Product Owner of a software that Fred was Lead Designer for, I had the pleasure of working closely with him. He is an upbeat self-motivator and multi-tasker and a skilled designer who added an awful lot to our team in terms of his skillset, personality & drive. He’s a designer whose not simply happy to go with the flow. He constantly questions and challenges both himself and those around him and keeps his finger on the pulse of new design trends and methodologies. Nectar Financial’s products are better off for Fred’s considerable contributions.

What I can help you with

User Experience

Using the design thinking methodology, we start with empathising with the end user, identifying problems and ideating ideas to be mapped out on a user flow. Next we build a prototype to test, improve and validate together with the user.

Product & UI Design

Wireframes are used to show how the design will function, prototyping makes them come to life. Interaction is expressed between element animations and transitions. Design patterns and behavioural psychology is used to perform design audits

Web development

It’s hard to get the details right, but I can manage myself in HTML and CSS. While I’m not an expert, I was always very interested how code works. No-code tools like Webflow allow me to transfer design to a website (like this one!)

Qualitative Research

Face to face or video screen research can be very helpful to dive into the world of the customer. To understand their pain points we conduct interviews, usability or user tests and create personas  and user journeys.

Quantitative Research

Reaching out to a large section of our potential users and look at their behaviours and goals. Commonly this is used for surveys and unmoderated online testing around functionality or information hierarchy.

Workshop facilitation

Through a workshop we get the team more involved in ideating or discovery and work towards one goal or outcome. We use Prioritisation, critique or goal mapping to create direction and move forward.

How can I help you?

Take a look at all the services you can hire me for. Please reach out if you wish to get more info.

User Experience & product

I specialise in improving user experience on digital devices using the design thinking methodology . I gather user insights through empathy, identify pain points, and create user flows. You can hire me to conduct UX audits to evaluate the current state of your system to identify areas of improvement. I test, refine and validate solutions through user feedback for a seamless and intuitive user experience for your users.

Qualitative Research

Conducting face-to-face or video screen interviews, usability testing, and user research to gain insight into the perspectives of end-users. I use this information to identify pain points and create personas and user journeys that inform the design process. My goal is to create user-centered designs that meet the needs of real people.

Quantitative Research

I use quantitative research to inform design decisions. This includes conducting surveys and unmoderated online testing to gather data from a large section of potential users. This information allows me to make data-driven decisions and create user experiences that meet the needs of our target audience.

Interface Design

I'm dedicated to creating intuitive and visually appealing digital products. I specialise in design systems, color palette development, visual design and layout design for web and mobile applications. I believe every detail counts and strive to create interfaces that are not only beautiful but also functional and easy to use. Let me elevate the user experience of your digital products and make a lasting impression on your audience.

Web development

I specialise in creating user-friendly websites. I have knowledge of HTML/CSS and can use tools like Webflow (this website) and framer. I understand how code works and collaborate with developers for optimal performance in technologies like React, React Native and Tailwind for modern, responsive design.

Workshop facilitation

Facilitating workshops help teams ideate and discover new solutions. By using design sprints, I involve the team in the design process and work towards a shared goal or outcome. I use techniques such as prioritisation, critique, and goal mapping to create direction and move the team forward. My goal is to create a collaborative environment that fosters innovation and generates valuable outcomes.

Case studies

BITCOIN SUISSE AG
NEW

Increase engagement and client experience through a Native Mobile App

May 2021  - 4 Months

To enhance user experience , boost performance, and implement advanced security features we build a React Native mobile app. This app allows users to trade cryptocurrency securely while on the go. I was the lead designer on this project and drove the project forward including: Organizing a 2-day design sprint workshop, creating wireframes and prototypes, and conducting usability testing.

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CAR FOR YOU
NEW

Enabling users to purchase a car online during the pandemic

Jun 2020  - 4 Months

Together with the product team we created a transactional business model based on user needs. I was responsible for creating alignment through facilitating design thinking workshops and transforming ideas and sketches into clickable prototypes that were tested with users.

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ADVANON

Improved the registration process of new users asking for a loan

Jul 2020  - 3 Months

Reduced time to complete registration from 7 business days to 2. Qualitative user interviews, mapped out the current process, identified problems and users needs and came up with prototypes and solutions. All respecting AML and FINMA regulations.

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POM LIMBURG

Plan your trip, book tickets and discover activities

Jun 2019  - 3 Weeks

An eco friendly (electrical) bus called the “Maasshuttle” would create a connection between seven towns for bike tourists. I designed an app that would be essential for the user.

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I like to advocate for design (and crypto)

Bridging the gap between design and development
Intro to cryptocurrencies
Creating value (and eventually delight) for the user
Design Ethics and inclusive communication